Who this is for
Small business owners and operations people automating their first workflows.
Side by side
| Compared on | Zapier | Make |
|---|---|---|
| What it is for | Connecting apps so an event in one triggers actions in others. | Visual, flowchart-style automations that move and transform data. |
| Starting price (checked 2026-10-09) | $19.99/mo Professional billed annually ($29.99 billed monthly). | $9/mo for 5,000 credits; the page does not say next to the price whether that is the monthly or annual figure. |
| What you pay for | Tasks: each completed action. Failed actions are not counted. | Credits: each module action, including reads, transforms and iterations. |
| Free plan | Yes, two-step Zaps only. | Yes, up to 1,000 credits a month, 2 active scenarios, 15-minute minimum interval. |
| Where it breaks | Overage on monthly plans is billed at 2.5x the base rate; Zaps cap at 100 steps. | Runs cap at 40 minutes on paid plans; loops over big lists burn credits fast. |
| App coverage | 10,217+ apps listed. | Check site for the current count. |
| Setup | No-code. | No-code, with a steeper learning curve for complex scenarios. |
| A custom build beats it when | A workflow runs thousands of multi-step tasks a month or needs logic the steps cannot express. | A job runs longer than 40 minutes or iterates over large datasets on every run. |
The verdict
Zapier is the easiest start and connects to the most apps (10,217+ in its directory). Make is cheaper per step and its visual builder handles branching flows better, but it counts every module action, including reading and looping over rows, as a credit.
For a few simple app-to-app automations, Zapier is the safer choice. For multi-step flows with branching on a budget, Make usually costs less. Both get expensive when a workflow loops over large lists many times a day, and that is the point where a small custom service or n8n is worth pricing out.
Read the full take on each
Sources
- zapier.com/pricing
- help.zapier.com/hc/en-us/articles/8496181445261-Zap-limits
- zapier.com/apps
- make.com/en/pricing
- make.com/en/help/general/pricing-parameters
- help.make.com/scenario-settings
- factors.ai/blog/zapier-vs-make-which-is-the-better-business-automation-platform
Spotted something out of date? Email indra@kratuva.com.

