What HubSpot (Sales Hub and free CRM) is good at
- Free CRM has no expiration date and needs no credit card.
- Free tools include deal pipelines, email tracking, templates, meeting scheduling and quotes.
- Starter is $20 per seat a month billed monthly, or $7 billed annually.
Where HubSpot (Sales Hub and free CRM) breaks
- You outgrow the free limits: 2 users, 1,000 contacts, 3 email templates, 10 custom properties and 2,000 email sends a month (HubSpot product catalog).
- You move up to Professional: it is $90 per seat a month billed annually plus a one-time $1,500 onboarding fee (pricing page).
- You dislike price jumps and auto-renewal: Trustpilot reviewers (1.5/5 from 1,174 reviews) complain about cost increases and contracts that auto-renewed.
When a custom build beats HubSpot (Sales Hub and free CRM)
When you only track a short list of deals, a simple spreadsheet or small database does the job; once several people share a pipeline, the free CRM is hard to beat.
Setup
No-code. Someone comfortable with spreadsheets can set it up. No code needed.
Sources
- hubspot.com/pricing/sales
- hubspot.com/products/crm
- legal.hubspot.com/hubspot-product-and-services-catalog
- trustpilot.com/review/hubspot.com
Price checked 9 Oct 2026. If something here is out of date, email indra@kratuva.com and we will fix it.
